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Organizational Effectiveness Through Feedback Management
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>> Business Policies
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If you order any tangible product from us with a credit card, we will charge your credit card only when we have the item(s) in stock and ready to ship. We will ship products within one business day of settling a charge to your credit card.
If any products arrive in damaged condition -- assuming it was not sold as damaged goods -- we will replace it at no additional charge upon receipt of the returned damaged item.
If you are displeased with any of our products, you may return them for a full refund, excluding shipping charges, within 2 weeks of receipt. You would be responsible for the return shipping. Products must be in "like new" condition.