Partners

Great Brook has three types of business partners.

Authorized Training Partners who deliver our courses.

Fellow solution providers with whom we partner on engagements.

Professional associations with whom we work.

Authorized Training Partners

OmniTouch International is a licensed partner for Great Brook's survey design workshop and survey data analysis workshop. The company provides Training and Certification, Mystery Shopper, and Customer Satisfaction consulting solutions for the Contact Centre and Customer Service industry. Headquartered in Singapore, OmniTouch operates primarily in Asia Pacific, while the company operates in 25 countries.

Solution Provider Partners

Market-Vantage is an Internet marketing consulting company that helps its clients attract relevant visitors to their websites and convert them to prospects or customers. The company provides research, advisory and implementation services in the areas of search marketing, effective website design and web analytics.	QuestionPro.com is a web based service for creating & distributing surveys. It consists of an intuitive wizard for creating survey questions, tools for distributing your survey via email or your website, and tools for analyzing and viewing results.	Brio Leadership offers individual coaching, training and consulting to helps build transformational leaders who create highly productive work teams that increase profitability.”
Mindshare Technologies' business monitoring survey tools help companies improve operational excellence and minimize customer attrition through personal customer involvement. Mindshare's proprietary survey technology captures customer feedback in real-time and immediately transforms it into actionable intelligence. Mindshare serves more than 25 industries including travel, hospitality, restaurant, financial, salon, automotive, and retail.	The World’s Premier Course Marketplace Course Junction is an online marketplace where course participants and course providers meet. With 1000s of course listings, there is a great chance that Course Junction has the course you are looking for!

Professional Association Partners

CCI is an international resource organization that assists Customer Care professionals with improving the delivery of corporate Customer Care.

Association of Support Professionals